Hawaiʻi Convention Center 

The Medical Emergencies and First Aid Office is located on the 3rd floor. The Convention Center staff can provide basic first aid, CPR/AED, knowledge of fire extinguisher use, and assist with bleeding control. To contact first aid in the convention center via phone please call +1(808)943-3000 and dial "0" from any house phone.

NEARBY HEALTH FACILITIES

HOSPITALS 

Straub Clinic & Hospital

Phone: +1-808-522-4000 

888 King Street 

Honolulu, Hawaii 

A pharmacy is located on the premises 

Distance from Waikiki: 10-minute Drive 

Kapiolani Medical Center for Women and Children

Phone: +1-808-983-6000 

1319 Punahou Street 

Honolulu, Hawaii 

A pharmacy is located on the premises 

Distance from Waikiki: 12-minute Drive 

Queens Medical Center

Phone: +1-808-538-9011     

1301 Punchbowl Street 

Honolulu, Hawaii 

A pharmacy is located on the premises 

Distance from Waikiki: 15-minute Drive 

PHARMACIES 

Walgreens  (Open *24 hours)  

Phone: +1-808-949-8500 

1488 Kapi‘olani Blvd. 

Honolulu, HI 96814 

Located Across from Ala Moana Shopping Center 

Kuhio Pharmacy     

Phone: +1-808-923-4466 

2330 Kuhio Ave. 

Honolulu, Hawaii 

Located in Waikiki behind the International Market Place 

Longs Drugs Stores  

Phone: +808-941-4433 

Ala Moana Shopping Center 

1450 Ala Moana Blvd. 

Distance from Waikiki: 5-minute Drive 

Good Neighbor Pharmacy Don Qujiote  

Phone: +1-808-943-6661 

801 Kaheka Street 

Honolulu, Hawaii 

Distance from Waikiki: 7-minute Drive

Visit the Pacifichem 2025 Information Booth in the Hawaiʻi Convention Center for questions or assistance regarding the Congress, including the following topics.  

• Event Mobile App 
• Directions to meeting site venues or meeting rooms 
• Shuttles  
• Lost and found  
• Security  
• First Aid 
• Accommodations  
• Presenter/Presentation Support 
• Luggage check/Coat Check (Convention Center Only) 

Official Information Desk Location: Hawaiʻi Convention Center, Main Lobby  

Sunday 14 December: 13:00 – 17:00 

Monday 15 December: 7:00 – 22:00 

Tuesday 16 December: 7:00 – 21:00 

Wednesday 17 December: 7:00 – 21:00 

Thursday 18 December: 7:30 – 21:00 

Friday 19 December: 7:30 – 21:00 

Saturday 20 December: 7:30 – 12:00   

Information in Hotels:

Attendees seeking information in the hotels can visit the Pacifichem registration desks: 

• Sheraton Waikiki Beach Resort: Hawaiʻi Ballroom Foyer (second floor) 
• Sheraton Princess Kaiulani Waikiki: Main Lobby (ground floor) 
• Hilton Hawaiian Village Waikiki Beach Resort 
•      Sunday: Rainbow Lanai
•      Monday – Friday: Coral Lobby (Mid-Pacific Center)  

Hotel Hours:

Sunday 14 December: 13:00 – 17:00 

Monday 15 December: 7:00 – 17:00 

Tuesday 16 December: 7:00 – 17:00 

Wednesday 17 December: 7:00 – 17:00 

Thursday 18 December: 7:30 – 17:00  

Friday 19 December: 7:30 – 17:00 

The info booth staff will be happy to answer any questions you may have about the Mobile App. You can also reach out to us at pacifichemsupport@acs.org for Mobile App assistance. 

Official Information Desk Location:

Hawaiʻi Convention Center, Main Lobby  

Hours of Operation:

Sunday 14 December: 13:00 – 17:00 

Monday 15 December: 7:00 – 22:00 

Tuesday 16 December: 7:00 – 21:00 

Wednesday 17 December: 7:00 – 21:00 

Thursday 18 December: 7:30 – 21:00 

Friday 19 December: 7:30 – 21:00 

Saturday 20 December: 7:30 – 12:00

Here are also some commonly asked questions for your reference.

General Emergency Number for the United States is 911 – you can dial this from an US phone in case of an emergency.  

Pacifichem 2025 has security staff in place for all congress venues. If you need to contact security personnel, please call +1-717-215-7158.

• Pacifichem is a rewarding and stimulating experience and we want to make sure you enjoy your time in Honolulu.   
• If you see something, say something to Pacifichem Staff, Pacifichem Security, or local authorities. That includes suspicious packages, people behaving strangely or someone using strange communications. 
• Always remove your congress name badge when you are outside the event venues. 
• Drink plenty of water!  
• Pack for the sun!   
• Act confident and focused. 
• Always be aware of your surroundings and the people you encounter. 
• Always remain alert, especially in crowded situations. Avoid shortcuts and walkways between buildings. Keep on well-lit and heavily traveled routes. 
• Wear comfortable shoes to ensure you can move quickly if necessary. 
• Keep your eyes up, your ears open, and your phone away. Do not look down at your phone or appear that you are using your phone for directions. 
• Keep your phone charged and easily accessible in case of an emergency. Program important phone numbers, such as the police or a trusted friend or family member, into your phone for easy access. 
• Travel lightly and leave anything irreplaceable in your hotel room so you don’t risk losing it. 
• Be discreet with your money. 
• Carry your wallet and valuables in a safe place/in front. Always keep a close eye on your belongings. 
• Always walk with a group of people (more than 2 if possible) and if that is not possible, take Pacifichem Shuttle buses, taxicab, Uber or Lyft. 
• After dark or after event hours, travel by hotel shuttles, taxicab, Uber or Lyft is advised. 
• Beware of people who approach asking for directions or are panhandling; keep a polite but safe distance. 
• Always stay in public places and never agree to follow someone to a private place alone. 
• Understand that alcohol or drugs can cloud judgment. 
• Make sure you follow the same safety precautions in Honolulu that you would at home. No city or town is exempt from the problem of crime. Be mindful of your surroundings as you enjoy the congress!